We want you to be completely satisfied with your purchase. If something isn’t right, please let us know within 7 days of receiving your order for store credit.

All items must not be worn, washed or damaged, and must have all tags attached in order to be eligible for a return.

How To Complete Your Return: 

1. Within 7 days of your order delivery, please contact returns@jujuandwoo.com and request a RA number.
2. Items must be received at our warehouse within 14 days of your RA issue date.
3. Fill in the corresponding RA number next to the item being returned, on the Merchandise Return Form. Also write the RA number(s) on the outside of the package.
4. Upon acceptance of the merchandise for return, we will process your return in approximately 4-5 business days, at which time you will be notified by email and issued your store credit.

We reserve all the rights to rejecting a returned item for store credit, if we see fit or it does not meet the required conditions for credit return.